Frequently Asked Questions

  1. Nunanny CONNECT allows you to search and filter nannies, housekeepers/domestic workers, au-pairs, night nurses, carers, teacher's assistants and teachers, drivers and babysitters, in order to employ them for all kinds of child and elderly care in your home, or for your business. 
  2. You can view the CV style form the candidates have completed, and also any certificates or references that they upload. You can't see any contact info however.
  3. Once you find a great candidate, you can pay for their full contact info and profile to be emailed to you instantly.
  4. The cost is R200 for a Nunanny CONNECT  Regular profile, and also R200 for a Nunanny CONNECT Screened profile.
  5. You can also pay for us to SCREEN your Candidate for you, should you not have the time, or have to retrench, or relocate. The cost is R500, and you do so by asking your candidate to sign up on our Carer Signup  page, and then you buy the Screening Product. We will check your candidate's references and certifications. Once screened, they have a better chance of being chosen on this website for work.
  6. If the Candidate is a Nanny or Night Nurse - we will also invite eligible Nannies from this Screened group on to our Nunanny.co.za website where they can earn great money, and we market them for child care specifically. 

Nunanny CONNECT is a mobile friendly web platform for people who are looking for work as nannies, housekeepers /domestic workers, babysitters, au-pairs, student au-pairs, teachers and teacher's assistants and drivers. 

You can be based anywhere in South Africa, and you can have a lot, or a little experience in your field. 

We wish to give the opportunity to apprentices as well as very experienced professionals.

Parents and clients will search our website according to the area they live and position they need to fulfil. They can see your information, but with no contact details. If they want to be in contact you for work or a job, they pay a fee online, and we automatically send them your full profile, with your contact information.

When the client contacts you, you can arrange a telephonic interview, or a face to face interview in a neutral safe space. Here you can find out the details of the job, and then arrange a trial of a few days. You should agree on the daily or hourly rate of the trial, and the hours before you start the trial.

Please see further FAQs on the best practices for Interviews below. 

Once you have bought a candidate's profile, you can then call or WhatsApp/SMS them to let them know you would like to be chat about a position you have. For safety we suggest you use this communication to make sure you have a genuine candidate. You can even ask them to send a photo of a form of ID to you. 

From there you can decide to do a face to face interview at a neutral place like a coffee shop, or at your home. If you are unsure about it at being at your home, rather be on the safe side, and first interview in a neutral place. Once again, you can ask the person to bring a form of ID so you can identify that it's really them. 

It's always the right thing to do to tell someone close to you where you are going to meet someone, and what time. Then, check in to let them know you are fine afterwards. 

Answer your phone and check your SMS/WhatsApp in case a potential employer is trying to get hold of you. Make sure you have a little data at all times so you can quickly reply to anyone trying to get hold of you.

Just think - if that person calling you, ends up being your employer, and they pay you for example R7000 per month- and you work for them for even just 1 year, then that phone call is worth 12 x 7000 =R84 000 to you!!

After you talk to them, remember to save their number with their name - in case they call you again! 

Chat to them and you will find out if they are really phoning you about a genuine position. Ask some of your own questions?? What is the job description?  What hours? How old are the children? What area do you live in? 

They will also probably want a face to face interview.

You can do a face to face interview at a neutral place like a coffee shop, or at the client's home. You can ask the client to bring a form of ID so you can identify that it's really them.  For safety you can take along a friend who sits somewhere else while you have the interview. Or you tell someone close to you, where you are going at what time and that you will call them afterwards.

Home Interview: Many clients will want to interview you at their own home. 

You will need be able to find your way there, and make sure you are on time. If you have Google Maps App (free) on your phone, you can easily type in the address, and you will get Directions from wherever you are to your destination. 

For safety make sure you tell someone close to you the address of where you are going. 

Once you arrive and feel safe and start the interview, relax, be yourself and make good eye contact. Try to really answer the questions you are asked, with some detail.  Not just a shy Yes or No. You can also ask some of your own questions of course.

Nanny position - The main job is looking after smaller to school going children, very often also with some light housekeeping and tidying up duties.

Nanny and housekeeper/cleaning/domestic worker duties- This position juggles being a housekeeper and nanny duties.

Housekeeper/Domestic worker only - maintaining the  home in neat and tidy way, as well as some deep cleaning and laundry.

Carer - home based care, and all kinds of elderly care.

Professional Au-Pair -usually an experienced nanny with a car and drivers license, who is able to manage a busy family schedule and extra-mural activities

Student Au-Pair - A male or female student studying any subject or some subjects related to children and development. They usually have a car and drivers license, and are able to manage a busy family schedule and extra-mural activities.

Drivers - people who have their own cars and valid driver's license, who you can contact to arrange once off or recurring lifts.

Night Nurses - skilled at helping new moms and babies, these wonderful ladies are a great help to so many. They have a gentle touch, and a love of babies, and helping families.  

They usually work 12 hour shifts from 6/7pm to 6/7am.

Consider using a night nurse to help you, or a mom friend, in the daytime too. It is so nice if you can have a little nap for a few hours, once in a while, if that suits you better. Or a great ad hoc night nurse who stays near you for the odd night off, or to rest.

Teachers and Teacher's Assistants - Many teachers and teacher's assistants may now wish to work privately, especially since Covid -19. Consider employing them to help you with a home school group, Pre-school group, or just to tutor your children a few days a week. 

No -Nunanny CONNECT is not only for Nannies 🙂

Nunanny CONNECT is a mobile friendly web platform for people who are looking for work as nannies, housekeepers /domestic workers, babysitters, au-pairs, student au-pairs, teachers and teacher's assistants and drivers. 

You can be based anywhere in South Africa, and you can have a lot, or a little experience in your field. 

You can apply even if you have only done a training course in your field, and do not yet have experience. Add a character reference from someone who knows you like a teacher or community leader.

We wish to give the opportunity to apprentices as well as very experienced professionals.

 

Updated information means that the Client gets a better picture of who you are. It is so important that you especially keep your AVAILABILITY and also the POSITIONS you can work updated.

Please can you email us your new or updated certificates and references, or contact info, to lia@nunanny.co.za

If you have a new:

Reference

Profile Picture

Certificate

Contact Info 

or any other information that you would like to update your Profile with, please do get in touch asap.

Email to lia@nunanny.co.za

You can also pay for us to SCREEN your Candidate for you, should you not have the time, or have to retrench, or relocate. The cost is R500,  and the process is:

  1. Ask your candidate to sign up on our Carer Signup up page.
  2. Then buy the Screening Product
  3. We will check your candidate's references and certifications.
  4. Once screened, your candidate has a better chance of being chosen on this website for work opportunities.

We will also invite eligible Nannies and Night Nurses from this Screened group on to our Nunanny.co.za website where they can earn great money, and we market them for child care specifically. 

Nunanny CONNECT has collaborated with training company extraordinaire - Service Gurus - to create a super useful Short Online Course and Toolkit for you as an Employer, as an Employee, to be able to properly and legally follow the guidelines for Covid19 Safety and Compliance in the Home/ Workplace. 

The Course is R150, and you can easily sign up for it here - by creating an account, and then selecting the Covid19 Compliance and Protocols for Nannies course. 

https://www.servicegurusacademy.co.za/

 

 

Bear in mind that if you are a Client or Candidate - you should take all the precautions you usually would when connecting with a new person who you do not know. 

For Clients:

You can call or WhatsApp/SMS the Candidate to say that you are calling in connection with a job. This usually means that they will respond, and not view your number as just any one trying to call them.

From there you can call, or setup a time to call and chat. Remember the Candidate might have other part time jobs, or commitments.  A phone interview is a lovely way start, and then you can ascertain that this is genuine Candidate and set up a face to face interview.

You can do a face to face interview at a neutral place like a coffee shop, or at your home. You can ask the person to bring a form of ID so you can identify that it's really them. 

For Candidates:

Answer your phone and check your SMS/WhatsApp in case a potential employer is trying to get hold of you. Make sure you have a little data at all times so you can quickly reply to anyone trying to get hold of you.

Just think - if that person calling you, ends up being your employer ,and they pay you for example R7000 per month and you work for them for even just 1 year, then that phone call is worth 12 x 7000 =R84 000 to you!!

After you talk to them, remember to save their number with their name - in case they call you again! 

Chat to them and you will find out if they are really phoning you about a genuine position. Ask some of your own questions?? What is the job description?  What hours? How old are the children? What area do you live in? 

They will also probably want a face to face interview.

You can do a face to face interview at a neutral place like a coffee shop, or at the client's home. You can ask the client to bring a form of ID so you can identify that it's really them.  For safety you can take along a friend who sits somewhere else while you have the interview. Or you tell someone close to you, where you are going at what time and that you will call them afterwards.

Home Interview: Many clients will want to interview you at their own home. 

You will need be able to find your way there, and make sure you are on time. If you have Google Maps App (free) on your phone, you can easily type in the address, and you will get Directions from wherever you are to your destination. 

For safety make sure you tell someone close to you the address of where you are going. 

Once you arrive and feel safe and start the interview, relax, be yourself and make good eye contact. Try to really answer the questions you are asked, with some detail.  Not just a shy Yes or No. You can also ask some of your own questions of course.

Good luck!

Regular Profile R200

Screened Profile R200

Employment Contract R300

To Screen a Candidate: R500

For Nannies:

Ask your old or current (if you are seeking part time work) employers to please provide you with a written reference. It is VERY helpful for getting future employment.

Make sure that they put their full name, phone number and the suburb and city that they live in. They can describe the duties you performed, your personality, your reliability. They can state your start and end date of employment.

Are your Employers relocating, emigrating? Children going to school? Being retrenched? Ask your employers if they would be happy to provide you with a reference for Nunanny CONNECT?

In addition - they could also pay for you to be Screened and help you get selected on our website.

See the above FAQ called What is the Screening Process?

For Parents: 

Should you wish to reference check your  promising Nunanny CONNECT candidate after you purchase their contact details, you can do so by sending a WhatsApp, SMS, or calling the referee.

Be mindful of the fact that they may have to call you back at a time convenient to you both. 

Please see a list of useful  and legal questions you can ask them here

Nunanny can do Screening for you:

Should you not have time to reference check your candidates, Nunanny can do so with pleasure, and we have lots of experience as well. We will verify up to 2 of your candidate's references, and up to 2 qualifications.

The fee is R500 per candidate, and it takes 7  - 10 working days.

Please buy the Screening Process Product, and you will be able to specify the name of your Candidate as you pay and checkout. 

Nunanny has had the pleasure of seeing how many fantastic small and large training businesses provide a very useful service to the industry. 

Many of them have been training nannies, night nurses and housekeepers for years. They do so with passion and care for the nannies, the children and the parents involved. We salute them. If you know of any really good Training Providers - anywhere in South Africa -  that we can add to this page - please get in touch with us.

Please see a list below of the training providers for Nannies, CPR, Night Nursing, Au-Pairs.

 

Sugar and Spice Nanny Training - Nanny and CPR  courses. Online and in convenient venues all over Cape Town

Super Nannies in Cape Town and Johannesburg. They offer a variety of courses. Nanny, housekeeper and CPR training.

 

Chilton Au Pairs - Cape Town and Johannesburg, and now great online courses too! Elderly Care, Night nursing, Au-pairing, CPR and Nanny training.

 

Nanny n Me - fantastic online courses for your Nanny to learn about baby and toddler developmental milestones and age appropriate ways to stimulate them.

Educare  -Child Care training in the Northern and Southern Suburbs for Nannies and ECD centres.

Happy Helpers - Au-pair and Nanny training in the Plattekloof area, Cape Town

RecruitMe Nanny and Au Pair - Basic Pre-school teacher, nanny, night nurse and au-pair courses

We have asked our Labour Lawyers - Workplace Strategies - to create a generic, but great, and easy to read Employment Contract

It is a downloadable Pdf contract. It costs R300.

PLEASE NOTE:

This employment agreement is drafted and provided to clients with the aim of ensuring that clients satisfy the minimum requirements in terms of providing employees with written particulars of employment pursuant to the Basic Conditions of Employment Act 75 of 1997. This template is a generic employment agreement and does not necessarily satisfy all the requirements of governing the employment relationship between the employer and the employee in respect of the employer’s industry and/or the employee’s specific role. Employers are herby advised to seek a legal view of whether this agreement accurately contains the rights and obligations of all parties to this agreement. Nunanny (Pty) Ltd, Nunanny Connect and Nunanny’s legal advisers may not be held liable should any provision of this agreement be declared unlawful and the employer’s use of this template signifies its consent hereto.

Feel free to contact Workplace Strategies(info@workplacestrategies.co.za or 076 299 7807) for advice on whether this agreement meets your needs.